Michael Bauer, Jr. is great. He is very friendly, courteous, punctual, and explains things well. I have never been disappointed, and always impressed, with Viviano’s prices, the quality of their work, and their quick response time.
Actually, Goensalo fixed a questionable install. The lady I spoke with on the phone knew what questions to ask, diagnosed the issue, instructed me on a temporary fix and sent the right person to really fix it.